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How many lines?

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How many lines do I need to provide on a trunk group which will be offered 5 Erlangs of traffic during its busy hour if I am prepared to accept that 3.2 calls in 100 will be blocked?


An example calculation

An example calculation


To find the answer to this question, follow the following steps:


Select the Erlang B Calculator using the Tab Control at the top of the window.
Click with your mouse on the radio button marked Unknown which is in the Lines section of the calculator (this radio button should already be set when you first load the calculator). This indicates that it is the lines variable which you wish to calculate.
Enter the figure 5 into the edit box in the BHT section of the calculator.
Enter the figure 0.032 into the edit box in the Blocking section of the calculator.
Press the Calculate button.


After a short time, the figure 10 will be displayed in the Lines edit box indicating that 10 lines will be required to carry 5 Erlangs of traffic with a blocking figure of 3.2% if the assumptions associated with the Erlang B traffic model are met.