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Counter problems NPO – ALU

Viewing 5 posts - 1 through 5 (of 5 total)
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  • 23rd December 2013 at 12:37 #69412
    Dell
    Guest

    Hi,
    If someone can help in this issue. All PMRES files are generated but OBSYNT folder is empty, hence NPO has no counters. What could be the cause. It is interesting that sometimes, randomly, counters are generated for 2 or 3 hours and again no counters available. Where I have to check? Is that a crontab issue in OMCR?
    Regards,
    Dell

    23rd December 2013 at 17:34 #69413
    pix
    Guest

    hi,
    I’ll need to check documents about this, I forgot how it works. Basically, You need to activate OBSAL.

    Please check your OMC doc to activate OBSAL.

    If you can’t find it, then i’ll look into my doc.

    Cheers
    pix

    23rd December 2013 at 21:06 #69414
    Dell
    Guest

    Thanks Pix, I’m trying to find any document. Generating PMRES files I think that parser did its job. Also, knowing that we had counters sometimes for few hours also obsynt part did its job. Do you think that OBSAL stops and starts with some reason?
    Regards,
    Dell

    23rd December 2013 at 22:32 #69415
    pix
    Guest

    well, i don’t know where your problem is, the “few hours” issue is definitely something to take into acocunt.

    I think you should request support from an ALU team. You bought the tool, you probably can get some support faster than I could find the issue “remotely”.
    It’s christmas time, so not a good moment to work for me…

    Regards,
    pix

    23rd December 2013 at 23:39 #69416
    Dell
    Guest

    Hi Pix,
    Of course we’ll open a trouble ticket.
    Thanks for your answers.
    Marry christmas and happy new year to you and to all other people in this forum.
    Dell

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Viewing 5 posts - 1 through 5 (of 5 total)
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