- This topic has 15 replies, 1 voice, and was last updated 7 years, 5 months ago by Sanjeenth.
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29th August 2008 at 02:20 #53709msGuest
In a recent drive test, our objetive was to find out a high Call Setup time problem.
What I found was, in some calls, all the Call Setup handshaking it’s ok until the Channel Asignment. The problem was, the Alerting msg never was received, and 28segs after the Channel Request msg, there is a Disconnect msg from the network (NW Initiated Release).
Could it be a signaling congestion problem (SS7) ?
BR.
29th August 2008 at 09:11 #53710pixGuesti leave that question to NSS gurus…
but let’s focus on the BSS part:
in the drivetest, you should see (in case of originated call)
(…)
sdcch:authentication request/response
sdcch:ciphering mode cmd/cmp
sdcch:setup (ul)
sdcch:call proceeding (dl)
sdcch:assignment cmd (dl)
tch:sabm (ul)
tch:UA (dl)
tch:assignment complete (ul)
tch:alerting (dl)
(…)there is no channel assignment on the air interface. the alerting will come after the MS has sent the assignment complete.
29th August 2008 at 12:22 #53711msGuestPix, that´s what I was trying to say.
The handshaking in that cases is this:
sdcch:authentication request/response
sdcch:ciphering mode cmd/cmp
sdcch:setup (ul)
sdcch:call proceeding (dl)
sdcch:assignment cmd (dl)
tch:sabm (ul)
tch:UA (dl)
tch:assignment complete (ul)
tch:disconnect (dl) -this is the Network Release I mentioned –It’s almost the same you mentioned, but there’s no Alerting msg.
In that cases, there’s only 20seg between the Ch. Request and Disconnect.
BR.
29th August 2008 at 15:29 #53712pixGuestthis problem is going to be counted as a call drop in the BSS (= TCH drop). do you see a huge amount of drops in those cells ?
do you see a radio problem in your drivetest ?
i can guess your answers, so at least it proves that it really looks like a BSS/NSS misunderstanding… have you tried performing some traces on the A interface ? do you see the assignment complete ? do you see the alerting ?
could you check with NSS engineer if they could trace the issue within the MSC ?
29th August 2008 at 17:27 #53713msGuestPix,
The drive test was performed using a 90sec. call, and after that, a redial (almost 100 Call Setups sequences).
This problem was found on 26% of the Call Setups, in different cells, but the same LA.
In that cases, the handshiking was as follows:
UL Channel Request
DL Immediate Assignment
UL SABM-CMD
DL Ciphering Mode Command
UL Ciphering Mode Complete
UL Setup
DL Identity Request
UL Identity Response
DL Call Proceeding
DL Assignment Command
UL Assignment Complete
UL SABM-CMD
DL Disconnect (20 sec. after Ch. Req.)
UL Release (Call End – NW Initiated Release)
DL Release Complete
DL Channel Release
UL DISC-CMD
DL UA-RSPSo, there is an Assignment Complete msg, but there’s no Alerting msg.
We ask MSC administrators in order to ask for a signaling trace.
29th August 2008 at 21:40 #53714pixGuestthx ms for the great details, i’m amazed by this value of 26% !!
Sorry, i said something incorrect before : You will not see call drops in your QoS : the disconnect is a normal release, not counted as a drop.
I can’t check right now, but it could be interesting to see what kind of information is contained in the “assignment complete”, or in the “alerting”. Perhaps there is something related to a new feature that was activated not long ago, and that is not understand by either the BSS or the NSS. But really, it’s just a guess.
Regards,
Pix30th August 2008 at 04:33 #53715PanGuestDear Ms! Perhaps you must to search your Alert on destination side? What kind of call is it? MOC or MMC? Is destination number within PLMN or PSTN? In latter case: Is your PSTN completely digital network or there are many analog exchanges in PSTN? Tell your NSS engineer to analyse the trace record on E-interface between your MSC and PSTN if destination number is located within PSTN.
30th August 2008 at 05:06 #53716PanGuestand else.. What is the cause value in disconnect message?
2nd September 2008 at 00:05 #53717msGuestPan & Pix,
The destination number is within PSTN.
Pix, the Assignment Complete msg is as follows:
————————
MS2
Assignment Complete
Time: 12:21:16.54
Frame number: 2194570
Skip indicator : 0
Protocol discriminator : (6) Radio resources management messages
Message type : 41
RR cause
Value : (0) Normal event
————————There’s no Alerting msg in this cases, and this is the main problem (after the Assignment, we receive a Relesease from the Network).
The Disconnect msg from the Networks is as follows:
———————–
Transaction identifier : 8
Protocol discriminator : (3) Call control; call related SS messages
Message type : 37
Cause
Coding standard : (3) Standard defined for the GSM PLMNS
Location : (2) public network serving the local user
cause value : (31) Normal, unspecified
———————–Tomorrow we’re going to perform a Drive Test, but in this case it’ll be complemented with a MSS trace, so I’ll keep you posted.
BR.
17th September 2008 at 10:05 #53718AyatGuestDear , All
I am responsible to monitor the KPI for each office. During the three last months we launched the CRBT service, and during the monitor processing I notice some value in Call drop rate (%).
We connect to CRBT service center By GMSC (Gateway) BSC…. VMSC,,,,,, GMSC,,, CRBT.
We found High call drop rate in GMSC office, but this value with no sense, because according to our customer this service are ok.The reason was:
After normal signaling interact, if called number has CRBT service, VMSC send IAM(include called number xxxxxxxxxxxxxxxxx),SAM to CRBT by GMSC,and CRBT return ACM,ANM back to VMSC.
Now you can hear color ring. Before called party answer, you or called party release call , release cause value is “normal, unspecified” and GMSC think it as call drop rate.
Why call release cause ???
Could you help me to simplified this reason
18th September 2008 at 13:01 #53719msGuestHi all,
Finally, the problem was fixed.
We talked with core administrators, and the problem was a malfunction in a SS7 signaling E1.
When the mobile sent the Setup msg, there was no response from de network, because of lack of signaling frames.
Best Regards,
ms
16th March 2009 at 03:38 #53720sonnyGuestAny Idea what cause Blocked Call with this?
MS1
DisconnectTime: 10:58:26.95
Transaction identifier : 8
Protocol discriminator : (3) Call control; call related SS messages
Message type : 37
Cause
Coding standard : (3) Standard defined for the GSM PLMNS
Location : (2) public network serving the local user
cause value : (41) Temporary failureMessage dump (Hex):
83 25 02 E2 A9MS Tick: 903237
MS1
Time: 10:58:26.95Blocked Call
Block type: No Alerting or Connect
CC Cause:Temporary failure
, call time: 266 ms30th December 2010 at 10:31 #53721anhGuestMS1 call MS2 (same network).
MS1 has:
Channel Request
Immediate Assignment
Setup
Call Proceeding
Assignment Command
Assignment Complete
Alerting (DL)
Call Setup
Disconnect
(Setup time~18.5s)
while MS2 has no Call Attemp (no Channel Request, just Cell Reselection).
In this case, call failed.
Anyone let me know the cause and solution.
Disconnect msg:
Time: 09:27:11.98
Frame number: 372727MsgCtrlOperation :
Transaction identifier : 8
Protocol discriminator : (3) Call control; call related SS messages
Message type : 37
Cause
Coding standard : (3) Standard defined for the GSM PLMNS
Location : (0) user
cause value : (16) Normal call clearing24th July 2012 at 05:59 #53722vivek anandGuestCall blocked due to no alerting and connecting.plz suggest the cause or reason and how to solve
8th August 2016 at 12:55 #53723Mohamed RiadGuestDatalink Failure
DL Event: N200_Timeout
SAPI: 0 -
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