Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Call length variability

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #32814
    JohnT
    Guest

    Does anybody have information about what assumptions are made in Erlang C regarding variability of call duration (i.e. standard deviation) when calculating the number of agents required?

Viewing 1 post (of 1 total)
  • The forum ‘Telecom Design’ is closed to new topics and replies.