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Erlang C

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #32672
    Paul Fotheringham
    Guest

    Hi,

    I have the formula for Erlang C, but I have been trying to find out how the formula has been derived, but with no success so far. Can anyone show me the maths behind it?

    #32673
    Brent Curry
    Guest

    I would love that formula – can you email it to me? bcurry@gotopai.com

    Thanks,
    Brent

    #32674
    David Hingley
    Guest

    Can you also email that formula to me? I may be able to answer your question fairly soon…

    #32675
    Abhishek
    Guest

    I would like to have the erlang C formula.
    I also want to know of any formula that would allow me to calculate the number of telephones in a cll center if the number of reps, and hour of operation are known.

    Regards
    PJ

Viewing 4 posts - 1 through 4 (of 4 total)
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