I was looking for some car insurance the other day and found a really interesting insurance broker who listed some very engrossing articles on offshore call centres. The articles are viewable at http://www.dna-insurance.co.uk under general news
Have a read and enjoy their work.
I am against offshore centres for the reasons mentioned in the articles – kills jobs in Britain, the workers are exploited and generally more difficult to understand plus they take longer and ultimately provide a less decent service.
Mr.Ronald Carter, Burnley.
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