call center Management

Hi.
am am also looking to open a Call centre in romania to cover following languages:english, french,german and italian.
any feedback is very much appreciated.
Thank you

HI ,

Mauritius has invested in a well-educated work force and sophisticated infrastructure, yet maintains very competitive costs to do business. Lacking are the exotic accents and troubling politics of the better-known Asian call centers.
Serviphony and Mauritius – Quality and stability – and the ideal offshore solution.

Mauritius is the best-kept secret in the offshore call center marketplace. Politically and economically more open and stable than India, Pakistan or the Philippines, English is the official language in a truly bi-lingual population; French being the second
Serviphony owns and operates the latest in Internet and Telephony technology in France, Mauritius and African countries. VOIP gateways allow Serviphony to bridge the Internet and the PSTN (Public Switched Telephone Network) offering their clients the ability to originate toll-quality long distance telephone calls from any source at substantial savings.

High-end projects that need agents fully conversant with Amadeus, World span and Galileo software’s can be readily provided as we are handling similar projects at this time. We are also handling and are open to handling projects like medical order taking, Tele-shoppers invitations to your business and Radio Station Customer Care (Virtual Receptionist in English, French, Hindi, Spanish, German and Italian).