AOA
Hi, Friends
Last Month I took admission in a Call Center Training Programme being conducted by a costly and well known IT institution in Rawalpindi-Islamabad.
But till now there is no training being given and it looks that even our trainers who are well experienced CSRs of a well established call center in Islamabad dont know how to train or what to train.
So, any body being excited by this Call Center Bubble, Beware and Be Realistic.