call center trng institute setup

hi prathima

please could u tell me about where you intend to start it and your investment so that i can hlepu based on that

Hi Prathima,
we are presently running a training institute in Delhi, what you need to understand first is the kind of trainers you are going to employ, are they experienced enough? secondly do you have a tie-up for placements with a call center in your city? the city where you intend to setup your institute does it have a good population of english speaking youth, you need to buy a few softwares for thaining on voice, english accent, pronunciation etc. if you need more info on this contact me.
Amit

Hi Prathima,
The course material is mostly prepared by trainers themselves, i guess if you already have a very experinced trainer with you, he/she should be able to guide you better, moreover there are no course material available which are as per the training conditions in India. The training itself depends upon the students, since various students have different kind of learning tendencies, therefore the role of the trainer becomes even more important. There are certain ascent training softwares that are sometimes developed by training institutes themselves, as we have done it here. Any other questions you are welcome. Regards
Amit

hey guys! i have a training center setup in hubli. i am also setting up a 100 seater cc in hubli . kindly respond if anybiody has the training material cos the one i have is quite outdated.

Hi prathima

Nice to hear that you are getting into callcenter training. I can share some good ideas but for that we need to get in touch or some contact details.

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it is nice to here from every one thanks for the suggestions …………well as fa as the training material is concerend i have the most updated one ……and the trainers are very very very experienced and excellent…. as some one suggested that training depends on the students becoz of their learning tendencies well ia have a trainer who is good in that so not at all a problem …well could suggest on the cost …and investment part of it and apart from training any other field where in we can lay our hands upon

thank u

Hi Anurag,
What type of call center you want to set up?
technical support/non tech support?
How much investment you are going to make?
How many seats?
Do you need chat/email/voice based support?
How many clients you have rt now in hand?
lemme know the details please I can surely help you.
-adi