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What is a call centre ?

Viewing 7 posts - 1 through 7 (of 7 total)
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  • 12th January 2001 at 04:14 #11273
    Traverse Infotechh
    Guest

    Can anybody please help me by giving me a whitepaper presentation on how a call centre is set up and run. Any help wpould be invaluable.

    16th January 2001 at 10:48 #11274
    Neeraj Singh
    Guest

    Can anybody please help me by giving me a whitepaper presentation on how a small call centre of 25 seats is set up and run. Any help whould be invaluable.

    24th January 2001 at 05:31 #11275
    erix
    Guest

    hi! I am looking for that information too! I’d like to build a modern call center in china, maybe we can share information!

    12th April 2001 at 13:01 #11276
    Vishal
    Guest

    Will please mail white papers on Call centre. I want to know Technical details

    25th April 2001 at 19:56 #11277
    Arlette
    Guest

    Dear sirs,

    I would like to know, everything of a call center. I also would like to know if their is a training for a call center agent. Please tell me what does the training consist and how long it takes and where it will be held. I appreciate if your company can help me by giving me a whitepaper presentation on how to set up one. Your help will be appreciate.

    Thanks in advance,
    Arlette Palm

    14th May 2001 at 18:00 #11278
    Vinod
    Guest

    Some of the queries you guys have can be resolved by our tech team esp. the ones relating to small call centers , call forecasting using Erlang etc , CTI etc .check http://www.servion.com , http://www.crmexchange.com

    15th May 2001 at 16:04 #11279
    Boris
    Guest

    Oh can of truth so full of pop, give me answers and never stop.

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Viewing 7 posts - 1 through 7 (of 7 total)
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