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Operational limits

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The following entry limits have been set for the Windows calculators:

 

 

Erlang B Calculator

 

Busy Hour Traffic: 0 - 90,000 Erlangs

Blocking: 0.001 - 0.500

Lines: 1 - 90,000

 

 

Extended Erlang B Calculator

 

Busy Hour Traffic: 0 - 90,000 Erlangs

Blocking: 0.001 - 0.500

Lines: 1 - 90,000

Recall factor: 0% - 95%

 

 

Erlang C Calculator

 

Calls per hour: 1 - 1,000,000

Duration: 1 - 10,000 seconds

Agents: 1 - 10,000

 

 

Call Minutes Calculator

 

Minutes per day: 0 - 30,000,000

Blocking: 0.001 - 0.500

Lines: 1 - 90,000