Extensive testing of this software has been carried out to ensure that its results are accurate. However, customers should be aware of the following:
The addition of PBX hardware results in increased maintenance costs.
All analyses are carried out against established traffic models which make assumptions about the nature of telephone traffic. Exceptional conditions (e.g. high peak traffic in response to television advertising) can produce unexpected results.
Customers should carefully read the terms of their software licence before using the Traffic Calculators.